Contact Information

Globally distributed infrastructure

Contact and presence

Support, sales, and operating information in one place.

VMium provides KVM VPS hosting for Linux and FreeBSD workloads across North America and Europe. Use the client portal for active-service support, email for sales and general questions, and looking glass endpoints when you need to check routes before ordering.

Open a Ticket Best for technical support, abuse follow-up, billing questions, and account requests. Email VMium Use [email protected] for sales, general questions, abuse reports, and policy notices. Client Portal Manage services, renewals, invoices, support tickets, and VPS ordering.

Company Presence

VMium Bulgaria Sofia, Bulgaria [email protected]
VMium United States Brandon, FL, USA Mailing address: 1032 E BRANDON BLVD #9798, BRANDON, FL, 33511, USA

Service Footprint

USANorth American VPS availability
PolandEuropean VPS availability
ItalyMilan-area infrastructure
NetherlandsGeolocated EU service

What to include in a support request

Clear, specific details help us understand the problem faster and reduce unnecessary back-and-forth.

  • Service IP address, hostname, invoice ID, or related ticket reference.
  • A clear summary of what is happening and what you expected to happen.
  • Exact timestamps with timezone and whether the issue is ongoing or intermittent.
  • Your connecting IP address, especially for SSH, panel access, routing, latency, or packet-loss issues.
  • Steps to reproduce the issue, including commands, URLs, ports, protocols, or applications involved.
  • Screenshots, terminal output, logs, error messages, traceroutes, MTR results, or ping results where relevant.
  • Recent changes you made before the issue started, such as firewall rules, OS updates, DNS changes, or application deployments.

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